By WMAL.com
On Monday, Virginia Attorney General Jason Miyares joined a bipartisan coalition of state attorney generals to urge GoFundMe to adopt better disclosure policies and provide greater clarity in terms of service for consumers who use their platform.
“GoFundMe creates an easy, digital platform for people all over the world to donate to causes of their choice. Individuals put their trust in GoFundMe that their money will go to their selected cause, but the company’s position on how they refund, block, freeze, and redirect donations is unclear. GoFundMe needs to be more transparent with consumers,” said Attorney General Miyares in a press release issued by his office.
Miyares, along with coalition, are seeking to bring clarity to the disclosures of the giving platform, seeking information on the terms of service and policies, particularly related to blocking, freezing, refunding, and re-directing donations, is hard to find and unclear, “[P]latforms like GoFundMe are not and should not be empowered to unilaterally make decisions regarding where donated funds will go or why,” said Miyares.
GoFundMe has served more than 50 million donors and helped organizers raise more than $5 billion since 2010. Individuals, businesses, and charities pay a fee of 2.2-2.9%, plus $0.3 per transaction.
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